Business Improvement Series Part 1: Strategy

  • Strategy
  • Products/Services
  • Processes
  • Information
  • Technology

We talked a few weeks ago about the importance of 5 key elements to your business’ success. In the coming weeks, we will cover each of these elements, starting with BUSINESS STRATEGY.

Imagine You Are Going On A Road Trip… What Is Your First Step?

1. Figure Out Where You Are and Where You Want To Go.

Know Where You Are: The very first step in creating a future strategy for your business is understanding the current state of your business. You need to know the ins and outs, the internal and external conditions that contribute to optimal business performance. You should know:

  • What sets your business apart from your competitors
  • What your key capabilities and strengths are (What you are really good at)
  • Where you are struggling in comparison with your competitors
  • Your financial position and ability to respond to change (Can you weather a sales slowdown? Do you have cash/financing to support growth?)
  • The level of engagement of your employees

To use an analogy everyone has experience with, imagine you’re going on a road trip. Before you head out you want to make sure your vehicle is up to the challenge. How are the tires, brakes, lights, oil, washer fluid? Do you have a full tank of gas? Do you have the right supplies, such as water, snacks, etc.? You want to make sure nothing obvious will stop you from getting to your destination.

Know Where You Want To Go: Now that you understand your current situation, you need to look forward. With your business, you want to ask yourself “What do I want my business to look like in 5 years?” Are you planning an exit strategy, or do you want the business to be a legacy for your family? Is there a certain revenue threshold you want to hit, or a market size?

The more you can articulate a clear picture of your future state, the more you will be able to get other people to rally around you and support that vision.  

To use our  analogy, you want to paint a clear picture of a road trip up… perhaps into the mountains north of Whistler. Your final goal will be to park your car beside a beautiful lake, pull out your fishing rod and begin a weekend of fishing rainbow trout while looking at snow-capped mountains with your family. Before you get to leave, you better double check you’ve also packed your fishing rod, tent, and anything else you might need because there won’t be many stores around! Did you check that your tent doesn’t leak?

2. Decide How To Get There

Once you have articulated your destination, you must examine the different paths to get there. In a business, there will be multiple options to achieve a vision, so you have to decide which ones will get you there with the least amount of effort/cost. This is the equivalent of putting your destination into a GPS, and looking at the different options. Depending on the time of day, rush hour traffic, construction, etc. those paths might change. You can also choose to avoid toll roads or bridges. In your business, other factors will influence your path, such as:

  • Competitors and level of demand for your product or service
  • Market trends
  • Costs/availability of financing
  • Available talent to actually deliver work

You may be able to influence some of these factors, such as paying higher salaries to attract the right people or running an online marketing project to boost your online presence rather than letting it grow organically.

The bottom line is you need to pick through the various options and decide what path will add the most value to the business and help you achieve your vision. You also need to decide what doesn’t add value to your business and say “No” to those things.

3. Execute

Once you’ve decided what path you will take to get to your destination, you now need to ensure that path is followed. On your road trip, that means following the directions of the chosen GPS route. If you miss a turn you might need to recalculate to get back on track. In your business, it works the same way. You need to follow the path you’ve set out and adjust when something goes off track. This is achieved by:

  • Assigning owners to each task, and holding them accountable
  • Measuring each task in some way, and setting a target for that measurement
  • Following up until you are absolutely sure that task is completed

In the same way that road conditions can change, the industry and your life can too. It is important to be constantly revaluating what your objectives are and making adjustments along the way. 

Throughout this strategy process, you should develop a clear idea of what products and services your company will offer to the world in order to achieve your strategy. This is something that we will touch on in our next blog of the Business Improvement series- so stay tuned!

Time to Get Started!

If you and your employees don’t have a clear picture of your business strategy in mind, how will you know what success looks like?  Spend the time to develop a strategy that is clear, actionable, and will achieve the long-term vision of your business.  Your strategy will be your guide to everything else that happens in your business and it will keep your staff focused on the ultimate goal.

If you’re not sure where to start, give our team at Rise Advisors a call. We will guide you through the strategic planning process, ensuring you have a clear vision of your future and a robust, actionable plan to get there.